


Employee Spotlight - Lynda Ways

Do You Need Out of Hours Support this Winter?

How Omnichannel Support Enhances Customer Experience

24/7 Customer Support: 5 Key Benefits

Lemon Contact Centre Celebrates Double Accolades at the UKCCF Awards!

Work-life Balance, Burnout & BPOs

How Lemon Contact Centre Can Benefit Your Lift Company

Meet Our HR Coordinator

5 Considerations When Using AI for Customer Service

How Outsourcing your Facility Management Helpdesk can Benefit your Business

Meet our Team Leader

Resolving the EV Charge Point Helpline Headache!

Enhancing Customer Service with 24/7 Support

Meet our Account Manager

Transforming Engineering Firms with Efficient Business Process Outsourcing

Meet our Senior Account Manager

Lemon Contact Centre shines bright with introduction of Real Living Wage

Meet our Client Projects Manager

Lemon Contact Centre appoints experienced executive to zesty new role.

Lemon Contact Centre celebrates audit recertification

Time to consider a fresh approach to your facilities helpdesk?

Meet our Training and Quality Assurance Manager, Amanda

Lemon Contact Centre Earns Coveted Industry Accolades

A decade and a half of dedication for Lemon Contact Centre

Lemon Contact Centre shines bright with seven industry awards nominations

Meet our Compliance Manager, Ellie

How Lemon could help you achieve a better work/life balance

Celebrating 20 Years

5 signs that you and your current BPO are not aligned

Heatwave boom set to be lost within the air conditioning industry

Lemon Contact Centre shortlisted for five awards

Our ISO & UKAS Accreditation

Contact Centre plans for national energy shortage

Lemon Contact Centre welcomes German data handling firm Stellaneo to its client roster

New partnership will keep off site workers safe

Powerhouse perspective: Martin Anderson

Exporting services to European tech firms adds zest to Lemon's client roster

Lemon Contact Centre awarded SafeSupplier status

Lemon Contact Centre appoints HR expert

Lemon Contact Centre wins contract to help keep people safe

Lemon Contact Centre Shortlisted In Prestigious Tech Awards

Stockton Contact Centre says flexible working for all is core to workplace equality

4 situations a 24/7 call answering service is an ideal solution for your business

Lifting Lemon Since 2003

Lemon goes orange, turning Blue Monday bright

Follow Spanish ban on call centre bots, says Tees Business Leader

Experienced Head of Client Experience takes on zesty role at Lemon

4 key reasons for outsourcing your contact centre operation

‘LEMON AID’ ON SMALL BUSINESS SATURDAY

5 essential reasons you should consider extra customer service support this Christmas

Benefits of Business Process Outsourcing

A day in the life of a Lemon

Research suggests empathy is the most important leadership skill

We're committed to paying the real living wage, says Lemon boss

New chief operating officer a home-grown success for Stockton firm, Lemon

The Importance of Live Chat in the 21st Century

Avoiding the costly impact of the EU’s security ruling

COVID appointment screening the easy way

Outsourcing your Work-from-Home headache

Data Security fear in a Pandemic

End of the Year..Time for Review?

Live Chat - Trends that your business should know.

What is Customer Experience (CX) and why is it important?

Two North East businesses hail out-of-hours call partnership a success

Thinking of Outsourcing? - Due Diligence is Everything!

5 top pitfalls of managing your own out of hours calls (…and what you can do about it)

Customer expectations have never been higher - are you keeping up?

How to Manage Risk during a Pandemic and Beyond!

70 Plate launch & Covid-19 – Car Dealerships set to suffer the ‘perfect storm’

5 Warning Signs You Need To Outsource

Let Lemon get your business motoring...

Mayor backs Lemon as Key Outsource Partner during COVID-19

Lemon can save your business thousands

How Lemon aids Business Continuity during COVID-19
